Summary:
The report focuses on the dual roles of individuals as consumers and citizens in the energy transition within European research and innovation (R&I) projects. It aims to empower stakeholders by developing a comprehensive framework of analysis and recommendations for both practitioners and researchers. The report is structured in three parts.
1. Indicators of Engagement provide a set of theory-grounded indicators for measuring engagement, including emotional indicators.
2. The Strategies of Engagement propose the need for engagement strategies to be specifically tailored to the objectives and purposes of each project, advocating for a circular process that allows continuous refinement of strategies and objectives throughout the participatory process.
3. Smart Tools for Engagement proposes a set of recommendations to increase trust and active user involvement in the development of smart tools as critical to success.
Spanish layman's summary:
Este informe analiza los esfuerzos colaborativos del Grupo de Trabajo de Participación de Consumidores y Ciudadanos (CCE WG) de BRIDGE durante el período 2023/24. El enfoque principal radica en los roles duales de las personas como consumidores y ciudadanos en la transición energética dentro de proyectos europeos de investigación e innovación (I+D). Su objetivo es empoderar a los actores involucrados mediante el desarrollo de un marco integral de análisis y recomendaciones para profesionales e investigadores.
English layman's summary:
The report highlights the importance of integrating emotional, strategic, and technical dimensions in engagement processes. By combining robust indicators, dynamic strategies, and user-centric smart tools, the CCE WG aims to foster more inclusive and effective participation in the European energy transition.
Keywords: Engagement Strategies, Indicators of Engagement, Emotional Responses, Smart Tools, Consumer Trust, Energy Transition
IIT Project: BeFlexible (BeFlexible)
Funding entity: Comisión Europea. Horizon 2020 – Cooperation / Energy
Publication date: 01-11-2024
IIT-24-355I
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